Consolidate Your Data
Consolidate data from multiple sources into a central view, enabling teams to easily access a 360 view of customers and their specific experience with your organization.
Provide a Wholistic View
Create a complete assessment of health across all types of interactions and data, from CSM Assessments to Product Usage trends and more.
Design Multiple Layouts
Design multiple 360 layouts to show the right view depending on your customer’s attributes or a specific user’s role.
Enable your cross-functional team to align on outcomes by surfacing key insights in the tools they use everyday, such as your CRM, Slack, or video conferencing platform.
Turn Insights Into Actions
Use customer health as your early warning system, and drive targeted playbooks and automated outreaches when changes occur.
Drive a Consistent Journey
Gainsight Home provides CSMs with a single, centralized view of the most important insights and action items for their entire customer portfolio.