Plans and
Pricing

All the Gainsight Essentials you need to deliver a best-in-class customer journey.

Startups Hero

Simple packages to start and scale

CUSTOMER SUCCESS

MOST POPULAR

CS Essentials

For growing businesses and customer success organizations with under 10 CS teammates.

CS Essentials Plus

For teams looking to scale, optimize and automate their customer success organization.

Unlimited Slack, MS Teams, Mobile Access
Customer 360
Playbooks
Dashboards
Scorecards
Single
Multiple
Surveys
Survey Reporting
Horizon AI Analytics
Email Automation
Single-Step Automation
Multi-Step Automation
Minimum Users
5
10
Included Customers
1,000
2,000
CS Essentials Plus customers also have access to:
  • A named Customer Success Manager
  • A fractional Customer Success Solutions Consultant to help offset admin costs and complexity via both strategy and hands-on data and operational support.

PRODUCT EXPERIENCE

PX Essentials

Get product insights to understand and guide user behavior and deliver robust in-app engagements.

  • PX Essentials Includes:
  • Unlimited User Licenses
  • Support for Web, Mobile and Desktop Apps
  • Product Analytics
  • In-App Guides and Engagements
  • Surveys and Feedback

COMMUNITY

Drive retention, customer growth and advocacy with the all-in-one customer engagement platform

Pricing and Packages
Visit insided.com for detailed information on Community pricing and packaging.

Get even more power from the Gainsight Platform.

Take a look at the most feature-rich customer success platform in the industry to enable the most robust experience possible for your customer.

Schedule a Demo

Trusted by some of the largest customer success and product teams in the world

The #1 Customer Success Platform According to both Customers and Analysts

The Advanced Capabilities You Need
Gainsight Enterprise delivers enterprise-grade customer success tools and integrations for mature organizations developing a CS strategy.

  • Talk to us today for a comprehensive solution that meets all your enterprise needs.
  • · Fine-tune customer experience and expansion with granular controls and greater change management flexibility.
  • · Extend your Gainsight instance and unify your data with more custom integrations.
  • · Get set up for success with advanced support and services from the Gainsight team.

We’ve got your back every step of the way.

Wherever you’re at in your journey, Gainsight will be at your side. We’re your customer success ‘ride or die’ along with 1000s of members of our internal, partner and customer community.

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Gainsight Implementation

From onboarding and integration to training and expert guidance, enjoy a timely and comprehensive experience from Gainsight or our certified partners.

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Gainsight Support

Each plan includes support from Gainsight’s world-class team of experts, plus access to our robust support knowledge base and bustling online customer community.