Seeking a comprehensive Customer Success solution, Sana Benefits aimed to automate key processes, increase operational visibility, and ensure robust data security. After a thorough evaluation, Gainsight Essentials was identified as the best choice to satisfy these objectives, providing the necessary functionalities to support their growing business while maintaining a strong commitment to customer experience.
Learn why Studytube made the switch from Planhat to Gainsight Essentials to overcome gaps that prevented the company from sharing insights and dashboards to the entire organization. Also find out the advantages they see from having customer management, community and other critical CS functionality on the same platform.
Learn how 6sense is leveraging essential Gainsight features that provide visibility, consistency and scalability to deliver improved customer loyalty and satisfaction.